Privacy Policy

You may request access to the data we hold about you. If you would like to know more about any data we hold and how it is stored, please get in touch via our Contact us page.

We want to make sure any personal information we hold about you is accurate. You may ask us to correct anything you think is inaccurate or request your data is deleted at any time.

We collect personally identifiable information, such as names, phone numbers, postal addresses, email addresses etc when voluntarily submitted by visitors to our website. This information is only used to fulfil your specific requests unless you give us permission to use it in another manner, for example to add you to a mailing list.

Your information is never shared or sold to any third-party companies or organisations.

We do not collect or store any debit or credit card details on our servers - any payments made via this website are done so by redirecting you to our chosen payment processor, where they are responsible for taking payment. No account details are passed back to us other than ‘success’ or ‘failure’ transaction notifications.

A cookie is a small text string which is an anonymous unique identifier, sent to your browser from our servers and stored on your computer's hard drive. When you first visit our website a session cookie is set. This is read back on subsequent pages and used to identify your shopping cart (if applicable) and whether you are logged in.

You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies, you will not be able to use any products or services that require you to log in and will not be able to add items to your shopping basket - without cookies, you will always appear to be a first-time visitor to our website.

We use own cookies for a number of purposes, such as requiring you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account, or to keep track of shopping cart contents while you are using the website.

Cookies are not shared with any third parties.

We may share information with government agencies, the police or other companies assisting us in fraud prevention or investigation. We may do so when:

(1) permitted or required by law;
(2) trying to protect against or prevent actual or potential fraud or unauthorised transactions;
(3) investigating fraud which has already taken place.

The information is not provided to any of these organisations for marketing purposes.

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

All marketing emails and newsletters from this site allow you to opt out of further mailings.

Our website provides links to other websites. We do not control, and are not responsible for, the content or practices of these. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices.

This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. 

This in turn allows optimisation of the content and pages on our website and the marketing programmes that drive traffic to it. Google Analytics does not store any personal information about website visitors but does use persistent cookies to identify repeat visitors.

You may universally opt out of all Google Analytics tracking used by all websites by visiting the following URL – https://tools.google.com/dlpage/gaoptout

If you have any questions, concerns, or comments about our privacy policy, or if you want to know more about any information we have collected about you, please get in touch via our Contact us page.

You can also correct any factual errors in the information we hold about you or request that we remove your details from any list under our control.